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How booking works

From your first search to unlocking your door — here's exactly what to expect.

Stage 1Find your room

  1. Search

    Browse rooms by city, room type, and move-in date.

  2. Request

    Submit a booking request — no payment needed yet.

  3. Discuss

    Our team checks availability and explains the next steps.

Stage 2Secure your booking

  1. Pay the Security Deposit

    Pay the security deposit and your room is temporarily reserved.

  2. Receive Your Tenancy Agreement

    Acomodo verifies and sends your tenancy agreement within 2 business days.

  3. Sign and Pay Advance Rent

    Sign the agreement and pay advance rent within 48 hours.

  4. Receive Payment Confirmation

    Receive official payment confirmation from Acomodo.

  5. Move In and Collect Your Keys

    Move in and collect your keys. Agree your arrival and key collection with the team before you travel.

Booking Policies

24-hour cooling-off applies to contracts signed before 1 January 2027.

No visa, no pay.

Deposit refundable before signing. Advance rent non-refundable after cooling-off, except for visa rejection (notify within 24 hours, before 1 January 2027, with proof).

Documents You'll Need

Passport copy, visa/appointment confirmation, and university acceptance letter.

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